For Passengers
Detailed instructions for passengers on how to use the ATTO service
Transport Card
What is the ATTO transport card?
The 'ATTO' transport card allows passengers to quickly and conveniently pay for public transport in Tashkent. It is currently accepted on all buses of JSC 'Toshshaharttrans' and at all turnstile entrances at underground and above-ground stations of the Tashkent Metro.
Paying for travel with the transport card
To pay for travel on a bus, the 'ATTO' transport card should be held near the stationary validator located on the handrail or near the mobile validator with the conductor. The ATTO operator recommends not handing the transport card to the conductor for payment, as they may mix up one passenger's card with another's.
To pay for travel in the metro, the transport card should be held near the validator installed on the turnstile, and wait for a green checkmark to appear on the validator. If the green checkmark appears, the payment was successful. If a red cross appears, the payment was not successful. If a yellow indicator appears, it means less than 6 minutes have passed since the last payment.
Discount Transport Card
What is the discount transport card?
The discount transport card provides a 50% discount for students, pensioners, and disabled individuals when they select special fare plans.
The discount transport card is linked to the personal data of the user and the document number confirming eligibility for discounted public transport: a school certificate for pupils, a student ID for university students, or a disability or pensioner ID.
Types of Discount Transport Cards
Currently, three types of transport cards are available for passengers who is eligible for discounted travel on public transport: student cards (green), university student cards (yellow), and social cards for pensioners and disabled individuals (red).
Balance Replenishment
Services
The ATTO transport card can be topped up through mobile payment applications and bank services:
In the ATTO Mobile App
Replenish your card balance in the ATTO app. Easy, fast, and without fees.
Fare Plans
Daily Tariffs
1
Day7 000
UZS8 500
UZS5
Day27 000
UZS36 000
UZS7
Day34 000
UZS46 000
UZS10
Day54 000
UZS73 000
UZS15
Day81 000
UZS110 000
UZS20
Day108 000
UZS147 000
UZS30
Day160 000
UZS221 000
UZS90
Day436 000
UZS604 000
UZS180
Day811 000
UZS1 123 000
UZS365
Day1 497 000
UZS2 073 000
UZSAnswering Questions
Where can I buy a transport card?
Transport cards can be purchased at UzPost post offices and subway ticket offices.
How to activate SMS notifications?
To activate the SMS notification service, you can use info kiosks or a smartphone (with NFC function) through the ATTO app.
How to top up the balance of a transport card?
You can top up your transport card at UzPost post offices, subway ticket offices, or via mobile apps. When topping up at UzPost post offices or subway ticket offices, make sure to check the card balance immediately by verifying the last four digits on the receipt and on your transport card. The last four digits on the receipt and card must match.
How to pay for travel with a transport card?
To pay for travel on a bus, place the ATTO transport card against the stationary validator located on the handrail or the mobile validator held by the conductor. The ATTO operator recommends not passing the transport card to the conductor to prevent mix-ups with other passengers' cards. To pay for travel in the subway, hold the transport card against the validator at the turnstile and wait for a green checkmark to appear on the validator. If a green checkmark appears, the payment was successful. If a red cross appears, payment did not go through. A yellow color means that less than 6 minutes have passed since the last payment.
How to check the balance on the card?
You can check the balance of your transport card at UzPost post offices, subway ticket offices, or via the ATTO mobile app.
How to purchase a tariff plan?
To purchase a subscription plan, the cardholder can do it themselves at UzPost post offices after the previous plan expires, or via the ATTO mobile app or personal account with balance top-up depending on the plan's duration.
What to do if the card is not read by the validator?
If the validator displays a message saying ‘Card Blocked’, top up your balance. If the card is not read by the validator despite a positive balance, the card may be damaged. It is recommended to replace the card at the regional UzPost office. In this case, the transfer of funds will be carried out within 48 hours if the SMS notification service is activated.
What happens if the balance of the card is below 1,700 sums?
For the transport card/virtual transport card to work, it must have a positive balance. Regardless of the purchased tariff plan, the balance must always be no less than the cost of one trip, as set by the authorities in the region of the trip (1,700 sums for Tashkent), which is the minimum deposit.
Can I transfer my transport card to others?
The transport card/virtual transport card is intended for use by one passenger only.
What is the difference between a discount transport card?
Passengers entitled to discounted travel (disabled, pensioners, university students, schoolchildren, lyceum, and college students) can use the discount transport card to pay 50% of the regular tariff for public transport.
What documents are required to receive a discount transport card?
To receive a discount transport card, the following documents must be submitted depending on the user category: identity document (passport or birth certificate for those under 16), pension certificate, disability certificate, and an application in the form provided in the Public Offer Agreement of JSC ‘Toshshakharttranskhizmat’ and Tashkent Metro.”