Transport cards can be purchased at UzPost post offices and subway ticket offices.

To activate the SMS notification service, you can use info kiosks or a smartphone (with NFC function) through the ATTO app.

You can top up your transport card at UzPost post offices, subway ticket offices, or via mobile apps. When topping up at UzPost post offices or subway ticket offices, make sure to check the card balance immediately by verifying the last four digits on the receipt and on your transport card. The last four digits on the receipt and card must match.

To pay for travel on a bus, place the ATTO transport card against the stationary validator located on the handrail or the mobile validator held by the conductor. The ATTO operator recommends not passing the transport card to the conductor to prevent mix-ups with other passengers' cards. To pay for travel in the subway, hold the transport card against the validator at the turnstile and wait for a green checkmark to appear on the validator. If a green checkmark appears, the payment was successful. If a red cross appears, payment did not go through. A yellow color means that less than 6 minutes have passed since the last payment.

You can check the balance of your transport card at UzPost post offices, subway ticket offices, or via the ATTO mobile app.

To purchase a subscription plan, the cardholder can do it themselves at UzPost post offices after the previous plan expires, or via the ATTO mobile app or personal account with balance top-up depending on the plan's duration.

If the validator displays a message saying ‘Card Blocked’, top up your balance. If the card is not read by the validator despite a positive balance, the card may be damaged. It is recommended to replace the card at the regional UzPost office. In this case, the transfer of funds will be carried out within 48 hours if the SMS notification service is activated.

For the transport card/virtual transport card to work, it must have a positive balance. Regardless of the purchased tariff plan, the balance must always be no less than the cost of one trip, as set by the authorities in the region of the trip (1,700 sums for Tashkent), which is the minimum deposit.

The transport card/virtual transport card is intended for use by one passenger only.

Passengers entitled to discounted travel (disabled, pensioners, university students, schoolchildren, lyceum, and college students) can use the discount transport card to pay 50% of the regular tariff for public transport.

To receive a discount transport card, the following documents must be submitted depending on the user category: identity document (passport or birth certificate for those under 16), pension certificate, disability certificate, and an application in the form provided in the Public Offer Agreement of JSC ‘Toshshakharttranskhizmat’ and Tashkent Metro.”